Someone cancels at short notice. An extra task lands on your desk when your day is full. A remark hurts you. “It's fine,” you say.
Later, the situation still occupies your mind. You are disappointed or annoyed, and wonder why you did not say so.
Sometimes something really is fine. You consciously give way, show understanding or let something small go. But sometimes you simply do not want an argument, to disappoint anyone or to explain again what bothers you.
Can you stand by your answer?
Check first, then answer
You do not need an immediate answer. Take a moment before agreeing to something or considering it settled.
“I'll think about it and let you know.”
“I need to check first whether I can take that on.”
“That remark is still on my mind. I'd like to come back to it later.”
Say specifically what bothers you
When frustration builds up, one situation can quickly become “You always do that!” The actual issue easily gets lost.
Stay with what happened:
“I was disappointed because I had kept the evening free.”
“I can't take on this extra task today.”
“That remark hurt me. Please don't do that again.”
The other person need not share your view. But a clear statement makes it understandable what is on your mind and what you want.
You may correct your answer
If you said “it's fine” too quickly, you can come back to it:
“I said earlier that it was fine. That was too hasty. I'd like to talk about it again.”
You do not have to start an argument or push your disappointment away. You can calmly say what remains unresolved for you.
A small exercise for this week
Notice a moment when you would say “it's fine” out of habit. Check briefly whether you mean it. If not, say kindly and clearly what you really need.
Where do you say “it's fine” when it isn't?
Read more: Saying No without guilt →
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HERR A.